Testamonials - Care Service

TESTIMONIALS (feedback provided to the RQIA inspector from service users, their representatives, from health professionals and also from staff). Feedback also sourced from monitoring questionnaires.

Service Users Comments:

“The staff treat me with respect in my own home”
“The staff helped me get furniture and clothes out of the goodness of their own hearts.”
“I really rely on the staff to help me in my daily tasks. They are very dependable”

Family members comments:

“The service is fantastic”
“My child smiles a lot and is very happy when the carers come to the family home”
“The service is fantastic”

Staff comments:

“My induction was fantastic.”
“The training prepared us for our roles”
“We work well together as we are a small team”

Health professionals comments:

“Staff manage my service user unbelievably well”
“I am updated all the time both verbally and with emails”
“Professional service with a super friendly touch”